Mumblu Tours - Terms and Condition

Terms and condition

Cancellation and Changes Policy

Cancellation
Tours run Rain or Shine. Mumblu reserves the right to cancel any of its tours in case of an Act of God. In such instances full refunds will be given to anyone who was not able to take their tour.
Mumblu offers a 100% refund if you cancel the reservation more than 48 hours before the scheduled start of the tour. No refunds are given for ANY reason once you cancel the reservation within the 48 hours prior to the scheduled tour.
Changes
Mumblu offers change of tour and subject to availability only if you make changes more than 48 hours before the scheduled start of the tour. No change would be possible if you amend any within the 48 hours prior to the scheduled tour.
Mumblu offers 100% refund if we are not able to accommodate your changes made more than 48 hours before the scheduled start of the tour. NO REFUND if we cannot accommodate your change which you make within 48 hours prior to the scheduled tour.

No Show and Late Arrival Policy

No Show
If you or anyone in your group is no show for a tour, there will be no money refund.
Late Arrival
The tour is started at the decided time and if you or anyone in your group arrives late there will be no money refund.

Payment Policy

We accept payment in Indian Rupee only or a valid credit card is required to secure your booking. We accept Visa, MasterCard and American Express.
If you use International cards to book a trip via our online booking system (which uses PayPal) a small percentage fee may be applied. This is due to foreign exchange conversion and certain PayPal transaction fees incurred.
None of your personal credit card and billing information’s is stored by Mumblu.

Privacy Policy

We are committed to protecting your privacy. Your personal information’s will not be disclosed to any third parties.

Bicycle Tour Policy

Safety
You and everyone in your group will be kind and respectful to your guide. You and everyone in your party will do their best to follow the safety instructions given orally by the guide before the start of the tour and to abide by the policies outlined on this page. You agree that everyone in your party including yourself will do their best to follow the verbal directions, hand signals, and the physical example of your Guide during the whole tour and always look both ways when crossing a street.
You and everyone in your party will fully respect the rules of the Mumbai traffic. You will be solely responsible if you are caught by an authority breaking any rules or laws.
Child Policy
Children below 13 years of age are not eligible to participate on our Bicycle Tours.
In the case of children below 18 years of age, only an adult can make a booking, booking made by a child would be cancelled.
Bike Damage policy
If you or anyone in your party damages a bike, a helmet or any other parts, in such a way that it becomes badly disfigured, broken, or unusable, then Mumblu reserves the right to claim a fee of up to the price of the damaged vehicle or object.
We do our best to maintain our bikes and we check each bike before every trip. In the case of breakdown (which is rare) we carry a tool kit for a quick repair or the second guide’s bike will be used or a replacement bike will be provided in a very short time.

Free Tour Policy

Free tour is conducted only on Wednesday. As the name of the tour, this tour is entirely free and contribution is solely dependent on customers will; even if customer does not contribute the tour is still free. Contribution is to the organizations like (schools, orphanage, children care, and girl’s orphanage). There are no private trips in free tour. Online registration is must to sign up for the free tour.

Miscellaneous

You and everyone else in your party agree that any accident which occurs while your party is on a tour, which injures or harms you or anyone in your party (in any way, including physically, emotionally, or mentally) is not in any way the responsibility of Mumblu Tours.
You accept all responsibility for any accidents that you or anyone else in your party might experience while with Mumblu Tour.
Mumblu Tours is not to be held responsible for any loss or damage to any personal belongings. You are responsible for all of your belongings.
All disputes are subject to Mumbai jurisdiction only.
reach us
12/7, Dr. Baliga Nagar, Jasmine Mill Road,
Mahim (E), Mumbai- 400017
+91 7045554363 +91 9022206664
info@mumblutours.com
For Complaints Please write us at complain@mumblutours.com
Enquire now
To customize your tour please feel free to call us or email us.